Head of Central Operations
South East
£85k + Car / Car Allowance + Bonus
Healthcare
Are you an entrepreneurial, forward thinking professional? Do you have experience working in any of the following sectors: Optical, Pharmaceutical, Clinical / Dental, Care or Veterinary? Do you want to develop your career and work for an organisation going through a huge period of growth and transformational change?
Our client is a leading player within the Healthcare sector and off the back of a successful trading year are continuing their investment plan and driving the growth of their business. With continued growth forecast in a highly competitive sector my client is offering their employees the opportunity for significant career opportunities and personal development in a high support and high challenge culture
What does the Head of Central Operations role involve?
This role is in essence acting as a conduit for all communication between head office and the sites and reports into the Managing Director directly.
* You will manage and assume responsibility for the central operations, servicing, training and customer experience department function of my client
* You will closely with the Managing Director and you will be the lead on all major projects in the UK that impact on operations
* You will be instrumental in devising processes and training solutions to enable store teams to deliver world class operations.
* You will compile data and analyse on the performance of key measures to present to key stakeholders
* You will manage the training, customer service and audit teams to the maximum capability
* You will support the training team in driving capability through effective training, brand development and communication.
* You will integral to the development of new store concepts and in launching new sites throughout the UK
Do you have what they are looking for?
* An ability to identify both short and long terms needs of the business
* You will have a track record of project management and being a key member of a multi-functional project
* Your peers will have appreciated your team work ethos in your career to date and you will have a track record of developing and up-skilling those that report into you.
* You will be educated to degree level or equivalent and have strong commercial skills and business acumen.
* You will need strong coaching and development skills and a proven ability to drive results through your team
If you are interested in this Head of Central Operations role and possess the skills necessary, please apply to AdMore Recruitment
This role is being managed by AdMore Recruitment limited, a leading specialist to the Retail, Hospitality and Consumer sectors providing support to our clients across the UK.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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